Help & FAQs

On any product page, choose "Subscribe & save" and pick how often you'd like it delivered. Your first order ships right away, and future orders arrive automatically on your schedule. See how it works.

25% off every order when you choose delivery every month, or 15% off every order when you choose every 2 months.

Yes, anytime. Log in to your account and open Subscriptions to skip a delivery, pause or cancel. There's no minimum commitment and no cancellation fee.

Yes. Manage your subscription from your account, or email info@clenvia.com and we'll update it for you.

Orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking as soon as your order ships.

Standard shipping within the US typically arrives in 3–7 business days. Priority shipping is available at checkout. International delivery times vary by destination.

Yes. Standard shipping is free on US orders of $49 or more. Rates for other orders are calculated at checkout.

Yes, we ship to many countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Once your order ships, we'll email you a tracking link. Please allow up to 48 hours for tracking information to update.

Contact us as soon as possible at info@clenvia.com. If your order hasn't shipped yet, we'll do our best to help.

You can request a return within 30 days of receiving your order. Items must be unopened, unused and in their original packaging, with proof of purchase. Read the full refund policy.

Email us at info@clenvia.com with your order number. If your return is approved, we'll send you instructions.

Once we receive and inspect your return, approved refunds are issued to your original payment method within 10 business days. Your bank may need extra time to post it.

We're sorry! Please contact us right away with your order number and a photo, and we'll make it right.

Clenvia supplements are manufactured in the USA under cGMP. Our capsule formulas are made in an NSF/ANSI 455-2 GMP certified facility in Hollywood, Florida. See our certificate.

Yes. Every batch is independently tested by a third-party laboratory for purity and potency. See how we test.

Many of our formulas are vegan and free from common allergens. Dietary details vary by product, so please check the label and product page for each formula.

Store in a cool, dry place away from direct sunlight, with the lid tightly closed. Keep out of reach of children.

Follow the suggested use on each product label. Most of our formulas are designed to fit easily into your daily routine.

Many customers combine products to support different goals. If you're unsure, or if you take medication, please consult your healthcare provider first.

Please consult your doctor before taking any dietary supplement if you are pregnant, nursing, taking medication or have a medical condition.

Everyone is different. Supplements work best when taken consistently as part of a healthy lifestyle, and many people give a new routine at least several weeks. Individual results vary.

Yes. Use code NEW15 at checkout for 15% off your first order.