Shipping policy

Last Updated: March 18, 2025

Thank you for shopping with Clenvia. We are committed to providing you with the best shipping options and ensuring your orders arrive safely and on time. Please review our shipping policy below.

Processing & Shipping Times

  • Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays).
  • Standard Shipping: Estimated delivery within 3-7 business days.
  • International Shipping: We ship worldwide. Delivery times vary by destination.

Shipping Rates & Carriers

  • Shipping rates are calculated at checkout based on your location and order weight.
  • We use trusted carriers such as FedEx, UPS, USPS, DHL, etc..

Customs, Duties & Taxes

  • International orders may be subject to customs duties and taxes. The customer is responsible for these fees.
  • We are not responsible for delays due to customs processing.

Shipping Delays & Issues

  • Shipping times are estimates and may be affected by external factors such as weather, holidays, or carrier delays.
  • If your order is delayed or lost, please contact us at [Email].

Returns & Exchanges

  • If you have issues with your order, please refer to our Return Policy for details on returns and exchanges.

Contact Us

For any shipping-related inquiries, please reach out to our support team at:
📧 Email: 
📞 Phone: 

Clenvia reserves the right to update this policy at any time. Please check back for the latest information.